---
title: "📦 Understanding Products, Packages, and Bundles"
url: "https://help.scaut.com/en/article/-understanding-products-packages-and-bundles"
language: "en"
last_updated: "2025-08-22T12:25:32.705Z"
---

# 📦 Understanding Products, Packages, and Bundles

Learn about the different screening options available in Scaut and how to choose the right combination for your needs.

## Overview

Scaut offers three ways to order background checks, each designed for different screening needs and volumes:

-   **Products** - Individual screening checks
-   **Packages** - Pre-configured, or customizable combinations of products
-   **Bundles** - Sets of packages for volume screening

## Products

Individual screening checks that can be ordered separately or combined into packages.

### Product Types

#### Standard Checks (Public)

Available to all organizations regardless of subscription:

-   Criminal records
-   Employment verification
-   Education verification
-   Identity verification
-   Sanctions & watchlists
-   Reference checks
-   Address verification

#### Special Products

Available only to organizations with appropriate subscription levels:

-   **Business & above:** Custom packages, All available checks

#### Support Products

Not available for individual ordering but can be included in packages:

-   **CV Check** - Only makes sense when combined with employment and education checks for comparison
-   **Gap Analysis** - Requires other checks to provide context
-   **Residency** \- allows subject to provide list and dates of countries of residence in a given period of time
-   **Supplementary verifications** - Depend on primary checks being ordered

### Why Some Products Are Hidden

Certain products are restricted because they:

-   **Require companion products** to function properly
-   **Don't provide value standalone** (e.g., CV check needs employment/education data for comparison)
-   **Need context from other checks** to generate meaningful results
-   **Are supplementary** to primary verification processes

## Packages

Pre-configured combinations of products designed for specific screening scenarios.

### How Packages Work

Packages combine multiple products into a single order:

-   **Streamlined ordering** - One selection instead of multiple
-   **Coordinated processing** - All checks run together
-   **Relevant checks only** - Compliant checks based on set criteria
-   **Integrated results** - Combined reporting
-   **Price benefits** - Often cheaper than à la carte ordering

### Package Components

A typical package might include:

-   Employment verification
-   Education verification
-   Criminal records check
-   Identity verification
-   Sanctions & watchlists
-   Additional relevant checks

### Dynamic Package Features

#### Residence History Integration

When included in a package:

1.  Subject is asked about residence history
2.  System identifies relevant territories
3.  Scaut compares to governance settings and criteria
4.  Checks automatically run in all relevant jurisdictions
5.  Time period set by package parameters

### Package Availability

#### Standard Packages 

Created by Scaut's team and available to all users (may be limited to specific country availability):

-   **Pre-Interview** - Essential screening
-   **Entry Level** \- Ideal for contractors and office staff
-   **Specialist Package** \- Most frequently purchased
-   **Manager Package** - Maximum due diligence

**Benefits:**

-   Expertly curated combinations
-   Price advantages over individual products
-   Simplified ordering process
-   Proven screening workflows

#### Custom Packages

Organizations with appropriate subscriptions can:

-   Create their own packages
-   Define specific product combinations
-   Set custom parameters
-   Save for repeated use (coming soon)

**Available to:**

-   Business subscriptions
-   Premium subscriptions
-   Enterprise subscriptions

#### Special Packages

Advanced packages with enhanced features:

-   Available to Business, Premium, and Enterprise organizations
-   Include specialized checks
-   Often industry-specific
-   May include exclusive products

## Bundles

Sets of packages designed for high-volume or comprehensive screening needs.

### Bundle Characteristics

-   **Multiple packages** in one purchase
-   **Heavy discounts** compared to individual ordering
-   **Never expire** - use at your own pace
-   **Simple control** - Easy tracking and management
-   **Bulk efficiency** - Streamlined for volume screening
-   **Can be purchased with free monthly credits**

### Bundle Availability

Available exclusively to:

-   **Business** subscription organizations
-   **Premium** subscription organizations
-   **Enterprise** subscription organizations

### Bundle Benefits

#### Financial Advantages

-   Significant cost savings
-   Predictable screening costs
-   Volume discounts
-   No expiration reduces waste

#### Operational Benefits

-   Simplified procurement
-   Easy budget management
-   Consistent screening standards
-   Reduced administrative overhead

### Common Bundle Use Cases

-   **Annual hiring programs** - Pre-purchase year's screening needs
-   **Project-based screening** - Bundle for specific initiatives
-   **Multi-location operations** - Standardized screening across sites
-   **Seasonal hiring** - Prepare for peak recruitment periods

## Choosing the Right Option

### When to Use Products

Choose individual products when:

-   Screening needs are sporadic
-   Requirements vary significantly per subject
-   Testing new screening approaches
-   Specific one-off verifications needed

### When to Use Packages

Choose packages when:

-   Regular screening with consistent requirements
-   Want optimized product combinations
-   Looking for cost efficiency
-   Need simplified ordering process

### When to Use Bundles

Choose bundles when:

-   High-volume screening needs
-   Predictable screening requirements
-   Want maximum cost savings
-   Need to pre-allocate screening budget

## Pricing Considerations

### Product Pricing

-   Individual credit cost per check
-   Varies by check type and region
-   No volume discounts

### Package Pricing

-   Often 10-20% cheaper than à la carte
-   Fixed price for combination
-   Simplified billing

### Bundle Pricing

-   Maximum discounts (up to 30-40% savings)
-   Bulk purchase benefits
-   One-time payment

## Best Practices

### For Organizations

#### Starting Out

1.  Begin with public packages to understand combinations
2.  Track which products you use most
3.  Consider custom packages once patterns emerge
4.  Move to bundles for volume needs

#### Optimization Strategy

-   Review usage quarterly
-   Compare package vs. product costs
-   Consider bundles for predictable needs
-   Create custom packages for unique requirements

### Common Mistakes to Avoid

❌ Ordering products that require companions separately   
❌ Not considering packages for repeated screening   
❌ Missing bundle savings for high-volume needs   
❌ Creating overly complex custom packages

## Setting Up Custom Packages

*Available for Business, Premium, and Enterprise subscriptions*

### Steps to Create

1.  Navigate to **Organization Settings**
2.  Find contact for your **Customer success manager**
3.  Email your request to create a package and list the following:
    1.  Name of package
    2.  Products to include
    3.  Countries where the package should be stored (or international)
    4.  Set parameters (residence history period, etc.)

### Custom Package Tips

✅ Start with proven public packages as templates   
✅ Include complementary products   
✅ Consider your typical screening scenarios   
✅ Test with a few orders before wide deployment   
✅ Document package purpose and use cases

## Managing Bundles

### Purchasing Bundles

1.  Navigate to **Organization Settings**
2.  Select **Add-on Bundles**
3.  Select Bundle you wish to purchase
4.  Use bundles through normal ordering

### Tracking Bundle Usage

-   View remaining bundle credits in billing section
-   Monitor usage patterns
-   Plan replenishment before exhaustion
-   No expiration means flexible usage

* * *

💡 **Pro Tip:** Start with Scaut's public packages to understand effective product combinations. Once you identify your organization's patterns, create custom packages for efficiency. When your volume justifies it, bundles provide the best value - their "never expire" feature means you can buy with confidence and use at your own pace.
