π¦ Understanding Products, Packages, and Bundles
Overview
Scaut offers three ways to order background checks, each designed for different screening needs and volumes:
- Products - Individual screening checks
- Packages - Pre-configured, or customizable combinations of products
- Bundles - Sets of packages for volume screening
Products
Individual screening checks that can be ordered separately or combined into packages.
Product Types
Standard Checks (Public)
Available to all organizations regardless of subscription:
- Criminal records
- Employment verification
- Education verification
- Identity verification
- Sanctions & watchlists
- Reference checks
- Address verification
Special Products
Available only to organizations with appropriate subscription levels:
- Business & above: Custom packages, All available checks
Support Products
Not available for individual ordering but can be included in packages:
- CV Check - Only makes sense when combined with employment and education checks for comparison
- Gap Analysis - Requires other checks to provide context
- Residency - allows subject to provide list and dates of countries of residence in a given period of time
- Supplementary verifications - Depend on primary checks being ordered
Why Some Products Are Hidden
Certain products are restricted because they:
- Require companion products to function properly
- Don't provide value standalone (e.g., CV check needs employment/education data for comparison)
- Need context from other checks to generate meaningful results
- Are supplementary to primary verification processes
Packages
Pre-configured combinations of products designed for specific screening scenarios.
How Packages Work
Packages combine multiple products into a single order:
- Streamlined ordering - One selection instead of multiple
- Coordinated processing - All checks run together
- Relevant checks only - Compliant checks based on set criteria
- Integrated results - Combined reporting
- Price benefits - Often cheaper than Γ la carte ordering
Package Components
A typical package might include:
- Employment verification
- Education verification
- Criminal records check
- Identity verification
- Sanctions & watchlists
- Additional relevant checks
Dynamic Package Features
Residence History Integration
When included in a package:
- Subject is asked about residence history
- System identifies relevant territories
- Scaut compares to governance settings and criteria
- Checks automatically run in all relevant jurisdictions
- Time period set by package parameters
Package Availability
Standard Packages
Created by Scaut's team and available to all users (may be limited to specific country availability):
- Pre-Interview - Essential screening
- Entry Level - Ideal for contractors and office staff
- Specialist Package - Most frequently purchased
- Manager Package - Maximum due diligence
Benefits:
- Expertly curated combinations
- Price advantages over individual products
- Simplified ordering process
- Proven screening workflows
Custom Packages
Organizations with appropriate subscriptions can:
- Create their own packages
- Define specific product combinations
- Set custom parameters
- Save for repeated use (coming soon)
Available to:
- Business subscriptions
- Premium subscriptions
- Enterprise subscriptions
Special Packages
Advanced packages with enhanced features:
- Available to Business, Premium, and Enterprise organizations
- Include specialized checks
- Often industry-specific
- May include exclusive products
Bundles
Sets of packages designed for high-volume or comprehensive screening needs.
Bundle Characteristics
- Multiple packages in one purchase
- Heavy discounts compared to individual ordering
- Never expire - use at your own pace
- Simple control - Easy tracking and management
- Bulk efficiency - Streamlined for volume screening
- Can be purchased with free monthly credits
Bundle Availability
Available exclusively to:
- Business subscription organizations
- Premium subscription organizations
- Enterprise subscription organizations
Bundle Benefits
Financial Advantages
- Significant cost savings
- Predictable screening costs
- Volume discounts
- No expiration reduces waste
Operational Benefits
- Simplified procurement
- Easy budget management
- Consistent screening standards
- Reduced administrative overhead
Common Bundle Use Cases
- Annual hiring programs - Pre-purchase year's screening needs
- Project-based screening - Bundle for specific initiatives
- Multi-location operations - Standardized screening across sites
- Seasonal hiring - Prepare for peak recruitment periods
Choosing the Right Option
When to Use Products
Choose individual products when:
- Screening needs are sporadic
- Requirements vary significantly per subject
- Testing new screening approaches
- Specific one-off verifications needed
When to Use Packages
Choose packages when:
- Regular screening with consistent requirements
- Want optimized product combinations
- Looking for cost efficiency
- Need simplified ordering process
When to Use Bundles
Choose bundles when:
- High-volume screening needs
- Predictable screening requirements
- Want maximum cost savings
- Need to pre-allocate screening budget
Pricing Considerations
Product Pricing
- Individual credit cost per check
- Varies by check type and region
- No volume discounts
Package Pricing
- Often 10-20% cheaper than Γ la carte
- Fixed price for combination
- Simplified billing
Bundle Pricing
- Maximum discounts (up to 30-40% savings)
- Bulk purchase benefits
- One-time payment
Best Practices
For Organizations
Starting Out
- Begin with public packages to understand combinations
- Track which products you use most
- Consider custom packages once patterns emerge
- Move to bundles for volume needs
Optimization Strategy
- Review usage quarterly
- Compare package vs. product costs
- Consider bundles for predictable needs
- Create custom packages for unique requirements
Common Mistakes to Avoid
β Ordering products that require companions separately
β Not considering packages for repeated screening
β Missing bundle savings for high-volume needs
β Creating overly complex custom packages
Setting Up Custom Packages
Available for Business, Premium, and Enterprise subscriptions
Steps to Create
- Navigate to Organization Settings
- Find contact for your Customer success manager
- Email your request to create a package and list the following:
- Name of package
- Products to include
- Countries where the package should be stored (or international)
- Set parameters (residence history period, etc.)
Custom Package Tips
β
Start with proven public packages as templates
β
Include complementary products
β
Consider your typical screening scenarios
β
Test with a few orders before wide deployment
β
Document package purpose and use cases
Managing Bundles
Purchasing Bundles
- Navigate to Organization Settings
- Select Add-on Bundles
- Select Bundle you wish to purchase
- Use bundles through normal ordering
Tracking Bundle Usage
- View remaining bundle credits in billing section
- Monitor usage patterns
- Plan replenishment before exhaustion
- No expiration means flexible usage
π‘ Pro Tip: Start with Scaut's public packages to understand effective product combinations. Once you identify your organization's patterns, create custom packages for efficiency. When your volume justifies it, bundles provide the best value - their "never expire" feature means you can buy with confidence and use at your own pace.